Sociation
Today®
ISSN 1542-6300
The Official Journal of the
North Carolina Sociological
Association
A Peer-Reviewed
Refereed Web-Based
Publication
Fall/Winter 2017
Volume 15, Issue 2
Towards
a Systems-based Approach for
Intimate Partner Violence Victims in
Health Care Settings
by
Shelly A. Maras
North Carolina State University
The
Family Violence Prevention Fund (2004)
refers to intimate partner violence (IPV)
or domestic violence, as a pattern of
coercive behaviors to exert control over
an intimate partner using "physical
injury, psychological abuse, sexual
assault, progressive social isolation,
stalking, deprivation, intimidation, and
threats" (p. 2). The World Health
Organization (2013:6) offers another
definition of IPV as a "self-reported
experience of one or more acts of physical
or sexual violence by a current or former
partner since the age of 15 years".
IPV is recognized as a social and health
problem globally – 35% of women in the
world have experienced physical or sexual
IPV and as many as 38% of female homicides
are committed by intimate partners (World
Health Organization 2013). In
the United States, a partner physically or
sexually assaults a quarter of women; it
is estimated that 1.5 million American
women experience IPV each year and it is
associated with morbidity, mortality, and
medical costs (Chang et al. 2005; Goodman
and Epstein 2008).
Despite the mortality associated with IPV,
many victims actively seek help as IPV
escalates in frequency and severity over
time (Campbell et al. 1998; Goodkind,
Sullivan, and Bybee 2004). They may
seek help informally, through friends and
family, or formally, through social
services, police, and healthcare.
Studies find that when most women
attempt to leave an abusive relationship,
they seek help through formal services to
ensure initial and ongoing safety
(Goodkind et al. 2004; Meyer 2015).
However, Meyer (2015) argues that
when seeking help both formally and
informally, victims often face victim-blaming
attitudes where they must "prove"
they have not contributed to their own
victimization. Unfortunately, this
may also occur in the medical field where
women seeking help feel alienated,
perceive the healthcare system as
unhelpful, or must prove they have taken
steps to leave the relationship to gain
the sympathy of medical professionals
(Plichta 2007; Sweet 2015).
Healthcare is a necessary resource for
abused women because they tend to frequent
healthcare facilities more often than
non-abused women (Plichta 2007). IPV
is associated with physical injuries,
gastrointestinal disorders, depression,
anxiety, chronic pain, gynecological
issues, sexually transmitted diseases, and
suicidal ideation – all of which lead
women to seek medical care (Chang et al.
2005). García-Moreno (2002) argues
that women may be treated for any of these
previously identified health concerns
without being asked by healthcare
professionals how they were caused.
By ignoring the cause of
health-related problems, abuse remains
invisible to healthcare providers and
referrals to appropriate social services
are not made. Moreover, Williamson
(2009) argues that the medical fields'
response to intimate partner violence
victims in general is insufficient.
In the following section, I highlight the
consequences associated with IPV.
Next, I address the controversies
surrounding screening practices and the
reasons for it, including both providers'
limitations to detect abuse and women's
hesitance to disclose victimization.
Then, I discuss ways to improve victims'
healthcare, including moving towards a
systems-based approach. I conclude
with directions for future research.
Consequences of
Intimate Partner Violence
Intimate partner violence is recognized as
a public health concern in the United
States (National Center for Injury
Prevention and Control 2003). Women
who experience IPV endure physical,
mental, and sexual health problems.
According to Dutton et al. (2015),
abused women suffer from both direct and
indirect pathways of abuse. Direct
pathways involve physical injuries;
whereas, indirect pathways involve
prolonged stress and more severe physical
and mental problems. Severe abuse has a
greater impact on women's health, and the
impact tends to be continuous with
conditions worsening over time (Dutton et
al. 2015). Black et al. (2011)
argues that as conditions worsen, abused
women visit health care providers more
frequently than women who are not abused
leading to higher healthcare utilization.
Higher utilization results in higher
healthcare costs for women experiencing
IPV and society.
Health Consequences for Women
IPV
is a risk factor for frequently
encountered health problems such as, but
not limited to, headaches, back pain,
vaginal infection, and digestive problems
(Campbell et al. 2002). When women
are physically abused, injuries most
commonly occur to the face, neck, and
head; less common locations are the
abdomen, back, and genitals (Sheridan and
Nash 2007). Plichta (2004) finds
that minor injuries such as scratches and
bruises are most common while more serious
forms of injury such as knife wounds,
broken bones, burns, and bullet wounds are
less common. Furthermore, repeated
force from punching or kicking to a
woman's head and face may cause mild
traumatic brain injury – an injury that is
often unrecognized and unreported in
healthcare settings (Davis 2014).
Overall, injuries caused by abuse
may be more prevalent than any other type
of injury including car accidents,
mugging, and rape combined (McLeer and
Anwar 1989).
Dutton et al. (2015) argues that not only
do women suffer immediate physical
consequences, but the effects of abuse may
persist once it has ended. For
example, women tend to experience mental
health problems during and after abuse
including: depression, anxiety,
post-traumatic stress disorder, and
suicide ideation (Coker et al. 2004).
Martin (2009) suggests that in
addition to mental health issues, women
may struggle with emotional problems, such
as fear, guilt, and self-blame. And
according to Haeseler (2013), the
psychological stress that accompanies
abuse can lead to suicide ideation and
estimates that as many as 35% to 40% of
abused women attempt suicide in the United
States. Thus, IPV results in
physical and emotional consequences, and
both can be exacerbated by sexual
violence.
Studies estimate that as many as one in
ten women have been raped by an intimate
partner (Dutton et al. 2015). Women
raped by an intimate partner are more
likely to experience psychological
distress and are often found to have
concurrent physical abuse (Brown,
Burnette, and Cerulli 2014). Brown,
Burnette, and Cerulli (2014) argue that
sexual IPV is a risk factor for
post-traumatic stress disorder (PTSD), and
the severity of abuse –such as the
combination of physical and sexual abuse
–correlates with the severity of PTSD
symptoms. Sexual violence is yet
another form of abuse that may have
profound negative impacts on women's
health.
In most severe cases of abuse, mortality
is an associated risk. When femicide
occurs, high rates of IPV are documented
prior to a woman's death (Plichta 2004).
Goodman and Epstein (2008) estimate
that approximately 30% of women murdered
in the United States are killed by a
current or ex-partner. Campbell
(2004) also finds that the majority of
women killed by their partners could have
been identified in the healthcare sector
prior to their death. Campbell argues that
most women murdered by their partners had
been in the healthcare system for general
health problems, mental health problems,
substance abuse, or injuries before they
were killed. These findings stress
the importance of IPV screenings in the
healthcare sector to (1) detect intimate
partner violence and (2) help victims of
IPV find resources to prevent further
abuse.
Consequences for
Society
High
rates of healthcare utilization by victims
of IPV is associated with increased
healthcare costs. For example, women
who are abused exceed $5.8 billion
annually and incur 2-2.5 times the cost as
non-abused women (Bonomi et al. 2009;
Chang et al. 2005; National Center for
Injury Prevention and Control 2003).
In a study that compared health
plans, women exposed to IPV generated 92%
more costs per year than non-abused women
(Waetchter and Van 2015).
Additionally, studies find that
healthcare costs continue once violence
has ended. For example, Bonomi et
al. (2009) finds that women who suffered
from physical violence for five or more
years prior to their study spent 19% more
on healthcare per year after abuse ended
than women who were never abused.
Work absenteeism is another cost
associated with IPV. Martin (2009)
argues that IPV has negative effects on
women's health, and it also influences
their ability to work and provide for
themselves. Other scholars argue
that low income and unemployment are often
reasons why women stay in abusive
relationships (Lacey, Saunders, and Zhang
2011). Collectively, women miss
nearly 8 million days of paid work
annually which leads to lost labor for
employers (Modi, Palmer, and Armstrong
2014). Lost productivity and wages
averages about $1.8 billion per year
(Dagher, Mary, and Kozhimannil 2014).
These findings suggest that IPV is
associated with elevated healthcare costs,
lost wages for women, and lost
productivity for employers.
Intimate Partner
Violence and The Health Care Sector
Studies estimate as many as 54% of all
women seeking healthcare in emergency
departments have experienced IPV in their
lifetime, and healthcare facilities are
often the first point of formal contact
for IPV victims (Bacchus et al. 2003;
Hugl-Wajek et al. 2012; Othman, Goddard,
and Piterman 2014). Thus, health
care professionals come in frequent
contact with victims of IPV.
However, among scholars studying IPV,
there is a growing recognition that the
healthcare sector needs to improve its
role in addressing IPV (Ghandour et al.
2015; Parsons, Goodwin, and Peterson
2000). It is important to address
IPV in healthcare settings because studies
suggest when violence goes undetected,
health-related conditions can worsen
(Chrisler and Ferguson 2006). In
addition to health concerns, documenting
abuse in healthcare settings is important
for legal reasons. For example, when
abuse is not documented, women may
not have written documentation for court,
which is often used to verify injuries
(Glass, Dearwater, and Campbell 2001).
This suggests a lack of coordination
among various services including
healthcare and legal help.
Dutton et al. (2015) argue that healthcare
screenings and assessments are the first
steps to identify IPV. There are two
approaches to screening – universally
screening all women, or only screening
those determined at risk (O'Campo et al.
2011). Plichta (2004) recommends
that universal screening techniques be
used to detect abused women in lieu of
selecting women based on injuries because
the patterns of injuries have proven to
have a low predictive validity.
Nevertheless, research shows various
results when it comes to the effectiveness
of IPV screening which has led to a debate
in the field over its implementation
(Carroll 2016; MacMillen et al. 2009).
Controversy over
Universal Screening
The
Affordable Care Act includes screening and
brief counseling as free preventive
services to women (Miller et al. 2015).
Despite this and evidence that IPV
presents health risks to women, medical
providers disagree over the need to
routinely screen women for IPV.
Those against screening cite a lack
of evidence that screening results in
reduced violence or enhanced health for
those affected by IPV (MacMillen et al.
2009). In 2004, the U.S. Preventive
Task Force declared there was insufficient
evidence that screening was effective,
thus preventing them to recommend
screening in medical settings (McCloskey
et al. 2006). In 2013, the U.S.
Preventive Task Force renounced their
conclusion from 2004, to recommend
universal screening in healthcare settings
(Moats, Edwards, and Files 2014).
Despite their recommendation, a universal
screening policy has not been adopted by
healthcare facilities. Ghandour,
Campbell, and Lloyd (2015) suggest there
are structural barriers to adoption such
as (1) inadequately trained medical
personnel, (2) organizational cultures
unfavorable to screening, and (3) the
absence of protocols and processes
necessary for providers to screen.
Additionally, Young-Wolff et al.
(2016) argue that clinical guidelines and
training professionals have shown little
improvement in identification,
intervention, and referral.
Consequently, women often find the
healthcare system unhelpful or feel
alienated by healthcare providers (Plichta
2007).
Current research continues to find
contrasting results regarding the
effectiveness of screening interventions –
some find interventions to be successful,
others do not. For example, a study
by McCloskey et al. (2006) finds positive
results associated with screening,
including that: 1) disclosing violence to
health professionals is associated with
women's use of interventions; 2) women are
more likely to leave their abuser if they
receive interventions; and 3) exiting an
abusive relationship is linked with
improved health. While MacMillen et
al. (2009) did not find support to
implement screening in health care
settings, concluding that screening leads
to few benefits.
More recently Carroll (2016) argues that
there is research that supports the
effectiveness of universal screening and
screening can help identify abuse, and
identification can lead to preventive
strategies. And although most
healthcare organizations promote the use
of screening, actual practices remain low
(Waalen et al. 2000). A commonly
cited reason for low screening practices
is accounted for by the screening barriers
health professionals face.
Barriers to Screening
Research identifies potential barriers
that impede health professionals' ability
to detect abuse. One of the most
common barriers is a lack of knowledge and
training regarding how to address intimate
partner violence; consequently, Hamberger
and Phelan (2006) suggest that training
gaps leave providers unprepared to both
identify and help victims of IPV. In
cases where providers do identify patients
as an IPV victim, they lack knowledge
about effective interventions and referral
services (Waalen et al. 2000).
Proper interventions upon identification
are necessary, because without them,
identification is useless. For
example, Garg, Boynton-Jarrett, and
Dworkin (2016) argue that screening for
abuse must be met with the
capability to refer and link patients to
appropriate services.
However, education and training are not
the only barriers for addressing
IPV. For example, research suggests
that medical staff do not have sufficient
time to question patients about IPV, nor
do they have time to provide emotional
support to patients (Beynon et al. 2012).
Additional studies find that other
barriers include: (1) the patient is
always with her partner, (2) cultural and
language barriers, (3) fear of own safety,
(4) viewing screening as outside of one's
professional responsibility, (5)
fast-paced work environments, (6) multiple
priorities, (7) high workloads, and (8)
viewing abuse as a psychological issue,
rather than a medical concern (Jeanjot,
Barlow, and Rozenberg 2008; Minsky-Kelly
et al. 2005; Waalen et al.
2000).
Young-Wolff et al. (2016) argue that in
healthcare, IPV has been described as a
"wicked problem" because it is difficult
to address, complex to understand,
stigmatized by society, and a seemingly
unmanageable condition. Some medical
professionals use metaphors to describe
asking patients about IPV, including
"opening Pandora's Box" and "opening a can
of worms" (Sweet 2015; Williston and
Lafreniere 2013). IPV creates
challenges for professionals regarding how
to best serve women's needs (Williston and
Lafreniere 2013). IPV disclosure
changes the nature of the patient-provider
relationship, and practitioners may avoid
asking about IPV because if it is not
identified, it remains invisible.
Sweet (2015) suggests that IPV has been
increasingly medicalized. Medicalization
is a "process by which nonmedical problems
become defined and treated as medical
problems, usually in terms of illness and
disorders" (Conrad 2007:4). When
confronted with IPV, health providers may
address physical symptoms of abuse rather
than the underlying cause of
symptoms. Medicalization of IPV
grants health professionals the authority
to treat abuse with medicine while
simultaneously minimizing the social
context behind it. This is
problematic because victims of IPV may
want providers to understand the
complexity of abuse which cannot be done
without addressing underlying causes of
symptoms.
Scholars suggest that there are gender
differences regarding physicians'
likelihood of screening patients for
IPV. For example, Jonassen and Mazor
(2003) find that compared to male
physicians, female physicians are more
likely to screen women for IPV. Not
only do female physicians screen more, but
they detect abuse earlier, assess the
history of abuse more thoroughly, and are
more likely to make referrals than their
male counterparts (Saunders and Kindy
1993). This is significant because
men dominate the healthcare sector (Ballou
and Landreneau 2010). Rose and
Saunders (1986) critique the patriarchal
nature of medicine arguing that gendered
norms create health care environments that
(1) avoid addressing abuse, (2) only treat
physical injuries, and (3) tend to
rely on prescriptions for addressing
insomnia, depression, or anxiety.
Despite the barriers that professionals
face in their jobs such as lack of
education, training and time, another
commonly cited obstacle is patient
nondisclosure and noncompliance (Waalen et
al. 2000). When women do not
disclose abuse to professionals, they are
unable to detect it. Thus, women's
discloser is important for IPV
intervention to take place within the
medical field.
Barriers to Disclosure
It
is often difficult for IPV victims to
disclose the abuse they experience.
Spangaro et al. (2011) estimate that 20%
of victims never tell anyone about their
abuse. The stigma surrounding IPV
may lead women to view themselves
negatively and blame themselves for
staying in an abusive relationship making
it hard to disclose abuse to others
(Enander 2010). Thus, studies
suggest that some of the barriers to
disclose IPV to health care professionals
include fear of their abuser, shame,
feeling trapped, fear of being reported to
statutory officers, not viewing the abuse
as serious, and not feeling comfortable
with the health provider (Spangaro et al.
2011; Spangaro et al. 2010).
Further, some women fear disclosing
abuse will allow health providers to
discount their physical symptoms, which
can lead to feelings of frustration when
providers do not try to understand the
complexity of violence (Nicolaidis et al.
2008). According to Othman et al.
(2014), there is an unspoken agreement
between providers and abused women not to
address IPV.
However, Plichta (2007) finds when health
providers probe about IPV women are more
likely to disclose. In fact, 80% of
victims will disclose abuse if asked, but
are unlikely to disclose without direct
questioning (Plichta 2007). Research
suggests that most women want to be asked
about IPV, but some continue to be wary of
health providers' intentions for asking
(Chang et al. 2015). To combat this,
Chang et al. (2015) argues that healthcare
professionals should provide a reason for
asking about IPV, which increases the
likelihood for women to disclose.
Other studies indicate that even if
women do not disclose the first time they
are asked, they would like repeated
opportunities to disclose because they
might be ready to upon persistent
inquiries (Spangaro et al. 2011).
Nevertheless, disclosure can yield
positive outcomes for victims of IPV if it
is met with positive responses from health
care providers, such as understanding and
making referrals to social services
(Spangaro et al. 2015). For example,
Feder et al. (2006) argues that IPV
victims want healthcare professionals to
be nonjudgmental, understanding, and
sensitive when confronted with IPV.
Other studies suggest that there may be
benefits to offering all women information
about IPV, including brochures, flyers, or
posters (Chang et al. 2005).
Yet research shows that because of issues
like physician and victim related
barriers, screening practices and
intervention rates have remained low, with
recent slight improvements (Hamberger,
Rhodes, and Brown 2015).
Improving Care
Identifying IPV in healthcare settings has
the potential to improve health outcomes
for women (McCall-Hosenfeld et al. 2014).
Ambuel et al. (2013) argues that
failure to screen represents a lost
opportunity to intervene and help victims,
so the they suggest that making small
changes such as prompting professionals to
ask patients about abuse while looking at
their medical record, and placing a
screening tool on patients' charts may
improve screening rates. Moreover,
the use of structured screening tools
increases the rate of detection of victims
while being cost-effective (Bacchus et al.
2003; Norman et al. 2010).
To increase identification and prevention,
healthcare professionals need to be
equipped to do so and they need to be
trained on how to respond to IPV.
There are currently 17 states with
laws that require IPV training for
healthcare professionals, but these
requirements vary by state (Dagher et al.
2014). However, scholars argue that
education is typically not enough.
For example, Waalen et al. (2000)
underscore that there is an initial,
statistically significant increase in
provider screening practices after
training, but afterwards screening tends
to decrease back to its baseline.
According to Ambuel et al. (2013),
successful interventions include three
elements: (1) training/education for
health professionals; (2) clinical changes
such as ongoing improvement strategies and
administrative buy-ins; and (3) cultural
changes that make prevention part of the
values and norms of the healthcare
system. Therefore, this suggests
that interventions should extend beyond
training for health professionals
alone.
A common conception is that IPV screening
should be evaluated on its ability to
reduce IPV; however, O'Campo et al. (2011)
argue that this may not be the most
appropriate outcome of screening.
Rather, a more useful evaluation would
examine the program's entire process of
responding to IPV, from screening and
interventions to making referrals to
social services (O'Campo et al.
2011). Studies focusing on screening
only, in the absence of intervention,
reflects the practice of medicine to focus
on symptoms and acute problems, rather
than the underlying context of IPV
(Hamberger et al. 2015). Therefore,
it may be more useful to look at
comprehensive approaches to care that go
beyond screening and intervention to
incorporate a systems-based response to
IPV.
Systems-based
Approaches
It
is crucial that health professionals are
able to link IPV victims to appropriate
services, one way to ensure this is
through a systems-based approach.
Systems-based approaches, sometimes
referred to as comprehensive approaches,
highlight a cross-sector collaboration
where healthcare systems can be connected
to community and advocacy providers
(Miller et al. 2015). Systems-based
approaches incorporate screening at
multiple levels and have institutional
support; this is important because O'Campo
et al. (2011) find that systems-based
approaches have effective screening
protocols, ongoing training for staff
members, and immediate access and
referrals to onsite or offsite support
services. Systems-based approaches
yield more successful outcomes than those
that are not (O'Campo et al.
2011).
Most systems-based approaches are still in
early developmental stages. One example of
a healthcare organization utilizing a
systems-based approach is Kaiser
Permanente Northern California (KPNC).
This organization serves 3.9 million
patients. KPNC addresses IPV
through: 1) visible messages such as
posters; 2) routine inquiry, intervention,
and referral; 3) safety planning, triage
for mental health, and follow-ups by
behavioral health clinicians; 4)
partnerships with IPV advocacy
organizations; and 5) local leadership and
oversight (Young-Wolff et al. 2016).
This approach has experienced
success as Miller et al. (2015) find that
because of their initiatives, since 2000,
identification of abuse has increased
eightfold.
While a systems-based approach within
healthcare facilities is ideal;
unfortunately, studies suggest that full
implementation of this approach has not
yet been achieved in the United States
(Sumner et al. 2015). Violence
remains hidden in most healthcare settings
and women who experience abuse are not
identified (Plichta 2007).
Identification of IPV is largely
left to the discretion of healthcare
professionals and idiosyncratic decisions
to inquire about abuse.
Thus, teams of health providers and social
service providers at the state level can
help to create policies to coordinate the
care given to IPV victims in women's
health programs (Dutton et al.
2015). Programs similar to Project
Connect, led by Futures Without Violence,
can also help to promote change.
Project Connect helps to promote positive
responses to IPV in health care settings
and is currently involved in 13 states and
7 health programs (Dutton et al.
2015). It is important to
continue to research and evaluate
systems-based programs that are
successful, as well as those that are not,
to find interventions to be adopted
universally in healthcare settings.
Conclusion
Othman et al. (2014) argue that healthcare
professionals are in positions to
intervene in cases of IPV, as health care
facilities are often the first point of
formal contact for victims.
Providers have the potential to identify
women that may be at risk for serious
forms of abuse, including femicide, as
women can often seek health care prior to
their death (Campbell 2004). To best
serve women beyond their immediate
physical needs, providers need to be
equipped to screen and refer women to
necessary social services. Thus, the
research consistently finds that a
systems-based approach may be most
beneficial to women.
Moving forward, research should consider
evaluating different healthcare screening
processes to examine what methods and
services are best-suited for addressing
this social problem. One goal of
future research should be to evaluate new
policies and procedures to improve the
care given to victims of IPV.
Additionally, scholars should consider a
longitudinal approach to follow up with
IPV victims. This will allow
researchers to evaluate both the short and
long-term effectiveness of systems-based
approaches.
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